InterCall, the world’s largest provider of teleconferencing services, will pay $700,000 to 151 minority job applicants after a U.S. Department of Labor (DOL) investigation concluded the company systematically excluded minority candidates from sales associate positions at its Chicago office in 2006 and 2007.
The DOL’s Office of Federal Contract Compliance identified 103 black, 28 Asian and 23 Hispanic qualified job applicants who were systematically excluded from the hiring process. That was illegal under anti-discrimination laws, but it also violated statutes that govern how companies do business with the federal government. InterCall is a government contractor.
In addition to the monetary damages, the company will offer 14 of the applicants positions as they become available. The company agreed to continually monitor its hiring procedures to ensure no future discrimination occurs.
Note: Government contracts bring heightened scrutiny. Employers performing government work should be proactive in identifying discrimination within their own ranks.
- Remind hiring managers: What you wear during interview may invite discrimination lawsuit
- Keep full records on length of try-out stints
- When disciplining older worker, be sure to document all examples of poor performance
- Prepare hiring managers to explain interview assessments
- Keep tabs on employees socializing at work