Giving feedback is an important legal and practicaltask—and certainly not an easy one.
Many managers make the mistake of dishing out feedback only when employees do something wrong. But praise can also be an effective motivational tool, if used correctly. Here are seven guidelines to follow:
1. Show enthusiasm. Praise won’t motivate if it sounds like you don’t mean it, or you’re saying it just because it’s your job as a manager to praise periodically.
2. Be unpredictable. When employees come to expect praise only at weekly staff meetings, this, too, will make it appear as though you’re merely doing your managerial duty.
3. Be specific. Saying, “You did a great job researching those corporations and writing a thorough proposal” means more than “Nice job on the proposal.” This tells the employee what he or she did to deserve the praise, and what to do to earn it in the future.
4. Don’t always use praise to buffer c...(register to read more)