Issue: Programs that scan résumés and applications can speed the hiring process but open you to bias lawsuits.
Risk: Your system could, unknowingly, reject a disproportionate number of applicants from a protected class.
Action: Follow the three steps below to avoid legal trouble.
If your company uses electronic résumé and job application scanning, this system could expose your company to discrimination charges. The potential problem: Your choice of scanning "keywords" could indirectly reject minorities, women or other members of protected classes.
Gender discrimination could also be a problem. Software can be programmed to reject résumés with gaps in an applicant's employment history, which could discriminate against women who left the work force to raise children.
Advice: Maintain bias-free hiring via these three steps:
- Limit search terms to words that describe essential skills or duties. These terms should be the same ones used in your written job descriptions. Don't include specific universities or ZIP codes.
- Accept applications through all delivery methods, in person, by fax, by mail or electronically. Don't just limit it to e-mail or the Web. Accepting only electronic applications and résumés can discriminate against people who don't have computer access, which may relate to race.
- Monitor the software's use. Make sure those who have access and programming control are aware of the legal risks.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/1389/beware-hidden-risks-of-rsum-scanning-software "
- Uniformity key to investigations that stand up in court
- Résumé-Screening software: legal risks and precautions
- Bullet-proof your promotion process: Tell everyone to forward notes and documents to HR
- Whistle-blower claims retaliation by Bexar constable's office
- Fort Worth lumber yard hammered for age bias