If you don’t already have a system in place to track all employee complaints, develop one now. You simply never know when someone will sue. When a lawsuit claims that an employee worked in a hostile environment, a record of those complaints—or the lack thereof—will come in handy.
Recent case: Amadou Diagne, a black Muslim man of African origin, worked in security for the insurance company New York Life.
Several times in 2001 and 2002 he complained to HR that a co-worker was harassing him. An HR rep spoke to the alleged harasser and told him to stop.
Years later, after Diagne was terminated, he sued, claiming he had been forced to work in a hostile environment.
But HR had no records of any unresolved complaints. The court dismissed the case. (Diagne v. New York Life, No. 09-5157, SD NY, 2010)
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/13155/be-sure-to-document-all-employee-complaints "