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Let your body language broadcast your confidence. Stand with your head slightly tilted and your hands clasped, and with a smile and a gaze that meets the other person’s. Joe Navarro, author of Louder Than Words, explains that the head tilt exposes the neck and says, “I am listening; I am comfortable; I am receptive.”

Keep track of your “must read” pile with Delicious.com. It’s a particularly useful tool for longer-term storage of important articles, and you can access it from any device. Here’s how: Using a browser bookmarklet, send articles and web pages to your Delicious account, plus a short personal note and topic tags.

Résumé tip: List accomplishments, not just job duties. When using verbs, pick powerful ones like “achieved” and “increased.” Avoid less impressive verbs such as “contributed.” Avoid adjectives and adverbs such as “dynamic” and “skillfully.” If a skill is on your résumé, it’s assumed you can do it well.

How’s your business etiquette? Many etiquette trainers say business is booming, as job-seekers recognize the importance of knowing how to properly dine, network and shake hands. One tip for shaking hands from Jodi R.R. Smith of Mannersmith Etiquette Consulting: “Three shakes is OK. Four is getting strange. And five is creepy.”

Double your workspace by adding a second monitor. Microsoft has a few keyboard shortcuts for Windows 7 that make it easier to manage multiple screens. First, connect the second monitor. Press Windows key + P to pop open a panel of options for extending or duplicating the screen. To move the active window from one monitor to the other, press the Windows and Shift keys—and either the right or left arrow key—to toggle between screens.

Frustrated with a boss’s leadership style? You’re not alone. Your best coping strategy: Change how you follow. For example, says Li Xin Bai on the Harvard Business Review blog, “If your leader is more hands off and fails to motivate you, find inspiration from the work itself or from others in the organization. Then, reflect back to your leader what you find most inspiring. You may be able to show him what you need by getting it elsewhere first.”

Give yourself the gift of time, says Christine Louise Hohlbaum, author of The Power of Slow: 101 Ways to Save Time in Our 24/7 World. Why is there power in “slow”? “It is scientifically proven that slow is faster and fast is merely exhausting,” she says. Two tips from Hohlbaum: Close all computer windows except the one you need to do your job. Save your favorite tasks for last to avoid procrastination.

Online Training: Don’t miss this month’s free podcast, “How to Excel at Excel” at www.AdminProToday.com/online-training. Microsoft‚ Certified Trainer Melissa Esquibel will show you how to get the most out of Excel.

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