Issue: You probably track several HR-related numbers, but are you sure you're tracking the right ones?
Benefit: By tracking the right metrics, you enhance your perception as a strategic partner.
Action: Ask executives and managers about their strategic concerns, then select metrics that reflect those concerns.
Most HR departments focus too much on transactional data, turnover and absentee rates, and not enough on strategic HR information when it comes to tracking metrics, says a new SHRM report on human capital measurement.
While turnover rates are important, they don't necessarily help your top executives when they're facing tough strategic decisions. So offer them metrics that do, and you'll enhance HR's role as a strategic partner.
How do you pinpoint which metrics matter most for your organization? Use these strategies:
Ask execs about factors that help the organization and departments run more s...(register to read more)
- How to Fire an Employee the Legal Way: 6 Termination Guidelines
- 10 Secrets to an Effective Performance Review
- 14 Tips on Business Etiquette
- What employers want from job applicants
- Be prepared to explain why offenses were similar but punishments differed
- Lead or lay back?
- Good record-keeping, constant contact are key to successful FMLA administration