Providing negative feedback during employee performance reviews is an uncomfortable but necessary part of being a successful manager.
Such feedback is especially important when you’re managing employees with great potential.
How you deliver that message is important. Surveys show that employees actually value negative feedback when it’s delivered constructively. But a poor approach can cause resentment and further job disengagement.
Here are tips to follow when giving your next review:
Before the review
Write down specific criticisms of work performance and behavior along with suggestions for improvement.
Review your assumptions about the criticisms. For example, if you believe an employee doesn’t listen or follow instructions, make sure you are communicating clearly.
Acknowledge any feelings of frustration you have about the employee and don’t let them influence your criticisms.
During the review
Introduce the criticism...(register to read more)
- 10 Secrets to an Effective Performance Review
- How to Write Meeting Minutes
- 8 steps to becoming the manager your employees need
- Stick with objective assessments to ensure your processes aren't swayed by bias
- A gray area: What to do when older workers start to coast
- Look beyond cliches and puffery to find resume truths