Not everyone in the workplace needs to be innovative.
Think about a movie set. For every director, there are hordes of people who must be technically proficient, patient and disciplined about their jobs. If everyone innovates, the project turns chaotic.
What the workplace actually needs more of is creatonomy. You find it at companies like Southwest Airlines and Chick-fil-A.
Creatonomy is when employees are passionate, committed and take responsibility for their work. Sure, they may try new ideas, but mostly they’re great at doing what the company has already defined as its products and services.
What do most leaders want from their people? That perfect mix of creativity and autonomy.
Advice for admins: Revamp your notion of “innovation.” Take ownership of your role in a way that satisfies your internal customers in the most effective and charismatic way.
—Adapted from "Why Companies Need Less Innovation," Pat Lencioni, Business Week.