Approach diversity with head, heart and wallet

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in Leaders & Managers,Leadership Skills

by P. Gregory Garrison

Organizations typically approach diversity from three perspectives: with their heads, with their hearts or with their wallets. When you see a diversity effort that failed, or just didn’t deliver the intended results, it’s usually because that organization approached the effort from just one of those mindsets.

The “head” perspective is all about the intellect—looking at diversity academically and understanding the theory, but lacking a practical plan for implementation. I’m pretty sure that if we all laid our organizations’ diversity statements side by side, we’d have a hard time distinguishing our own from the bunch. That’s the theoretical. That’s the head.

The “heart” perspective is about viewing diversity in terms of what’s right and what’s wrong: the moral questions. It evokes a sense of righteousness. It’s good to have that barometer; in fact, many would argue it’s absolutely essential. But having ...(register to read more)

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