Recently, an administrative professional wrote to our online Admin Pro Forum to ask whether she should clean off her boss’s desk or get him coffee—even though it isn’t part of her job duties.
It sparked a healthy conversation on the forum and led us to think: What’s the right thing to do when you’re asked to do something that doesn’t play to your strengths, or that was never mentioned as part of your job description, or that you flat-out don’t want to do?
• No task is too small. One admin, Liza, says that if someone asks her to help with something, she does it. “You never know what doors may open by taking on the extra request. Doing things that ‘aren’t your job’ will only strengthen your abilities.”
Besides, she says, “it takes those simple tasks to keep an office running efficiently.” No need to deploy “it’s not my job” as an excuse not to do something, when it’s your job to keep the office running smoothly.
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