The demand for highly skilled assistants has increased the past several years, as shareholders and customers demand greater access to executives.
Among the most desired: assistants with tech savvy and “demonstrated longevity.” In other words, administrative professionals who have built over time a strong working relationship with their executive bosses.
Top-tier assistants say the key is good chemistry and trust, both of which develop over time. Two executive assistants who embody the gold standard:
1. Rosanne Badowski, longtime executive assistant to Jack Welch, the retired General Electric Co. chairman and CEO.
One mark of the solid chemistry and mutual respect between Badowski and her chief executive: She tells Welch her opinion, even when she knows he’s not going to agree.
And she will defy his orders on occasion. “I’m not going to do something inefficiently just because he’s told me to,” she says. “It’s for his own good.”
As for Welch’s part, he values his assistant’s in-the-trenches perspective: “I respect her views of what is working and what isn’t,” Welch says. “Candor is what you want. As an executive, you search for that.”
2. Melanie Delaney, administrative assistant for 10 years to Jonathan Schwartz, former CEO of Sun Microsystems.
Delaney believes having trust and frequent communication with a boss’s family is vital. “You need to partner with your exec’s spouse,” she says.
In addition to supporting him in the office, she helped him to have a life. She blocked out time for him to exercise several times a week and helped make sure he attended his kids’ activities—which she knew about from Schwartz’s wife.
She looked after his health, too, ensuring he took time to eat healthful foods.
What both assistants show is the close-knit nature of a strong admin-executive relationship.
“It’s like an office marriage,” says Badowski.
Jack Welch disagrees: “This is smoother.”
— Adapted from “Who’s Minding the CEO?” Katherine Rosman, The Wall Street Journal.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/12259/admins-with-longevity-in-hot-demand "