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What you should look for in a health benefits broker

by on
in Employee Benefits Program,HR Management,Human Resources

It’s probably the toughest part of a benefits administrator’s job: choosing next year’s health insurance plan. If they’re lucky, benefits pros have powerful allies in that high-stakes game: insurance brokers.

But some brokers are little more than order-takers, pushing for renewal of last year’s coverage from the insurance carrier you’ve always used. If you’re starting to think your broker is part of the problem and not part of the benefits solution, maybe it’s time to look for a new one.

We asked readers of our “HR Weekly” electronic newsletter to tell us what they look for in an insurance broker. See if their advice can help you make better decisions this year.

Seek satisfied customers

"Contact noncompetitive companies in your area for broker referrals. Ask them if they have been happy with the service they receive." Donna

More than a renewal

"If you are not getting all of the following, your broker isn’t providing all yo...(register to read more)

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