David Brown finally admitted that his employee-of-the-month program, while easy, wasn’t working.
The perfunctory $25 gift card, e-mail and mention on the intranet just weren’t doing it for anybody. People needed some genuine thanks.
Brown, founder and president of IT and data storage firm Datotel, now sets aside part of his morning phone call and weekly meeting with managers to praise excellent work. When employees do something above and beyond, he also encourages someone other than the immediate boss to thank them. And he mails home handwritten thank-yous.
“It made me feel important to get something so personal and unique, especially since I’m sure David has several hundred other things swirling around in his head,” says Stephanie Lewis, a Datotel engineer.
Keep in mind when doling out praise that it’s important to make distinctions. If you say thank you even when people do so-so work, you won’t build an environment that values quality.
—Adapted from "Let's give these folks a big hand: Building a culture of appreciation," Nadine Heintz, Inc.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/11761/make-praise-personal "