Managing your former peers

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in Best-Practices Leadership,Leaders & Managers

In case you missed it, The New York Times recently profiled the new CEO of Xerox, Ursula Burns. The article, and her quotes within it, focused on one of my favorite topics: leadership transitions. There’s a lot of valuable perspective and advice in the article, but I want to pick up on one particular aspect: How do you handle it when you move from being a member of the team (no matter how big) to the leader of that same team?

The setting as described in the Times is a Xerox sales meeting in Orlando, Fla., with several hundred reps. Burns is “an old friend to many of them, and there are plenty of hugs to go around for the people she’s grown up with during her 30 years at the company. But there is also a new distance, a new curiosity about what she will do, given that she is no longer just Ursula. She is Ursula M. Burns, the CEO.”

That passage describes in a nutshell a phenomenon that many leaders experience at least once if...(register to read more)

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