‘Sorry’: the hardest word to say to job applicants

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in Employment Law,Hiring,HR Management,Human Resources,Leaders & Managers,Management Training

Issue: Whether , and how , to notify unsuccessful job applicants.

Risk: Spending too much effort on rejection notification can tax your resources, but poor notification can reflect badly on your organization.

Action: Apply the "equal-effort" rule: Balance your effort to communicate rejection with the person's effort to win the job.

Back when job-hunters created their rÈsumÈs on typewriters and sent them by snail mail, you and your hiring managers probably, at minimum, sent postcards saying, "We've received your rÈsumÈ and will consider it." Now that electronic submissions can swamp you in an afternoon, you may have stopped notifying rejected candidates.

A subscriber who works for a small Maryland engineering firm recently asked The HR Specialist if sending rejection letters to any candidates is required and, if so, what's the best language to use. The quick answer to the first question: "No."

"The fact i...(register to read more)

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