That's why it's important to listen to statements like these that can act as an "advance warning system" for employee turnover:
- "This job isn't what I thought it would be." Rather than exploring what the employee was originally told or trying to defend miscommunication, focus on the present. Ask "How do you want your job to be?"
- "I'm at a plateau. I can't grow here." Consider that a plea for job stimulation. Provide the employee with new responsibilities, cross-training opportunities or exposure to influential mentors.
- "I don't get any feedback." Most employees crave regular input from their supervisors. Don't leave them in the dark. Plan regular sessions to discuss ongoing projects and performance.
- "This place has too much politics." While you may not be able to eliminate all dissension and politics playing in the organization, you can level with the employee. If someone makes this complaint, address rumors head-on, and don't play favorites.