Leaders can answer many questions quickly: What is your leadership strategy? What is your vision for the organization?
But few leaders can accurately answer this fundamental question: “What kinds of people am I looking for?”
Too many leaders base hiring decisions on education and credentials alone. They fail to consider “softer” questions, such as: Is the candidate a visionary? Does the applicant think in a conceptual way? Can the person communicate well? Does he or she have a proven track record of getting things done?
Paul Falcon, VP of HR at Time Warner Cable, presents his proven list of interview questions that help you zero in on the "must hires" and steer clear of the rest: Hire the Best: 29 'Must Ask' Interview Questions
Rather than training employees on 'soft skills,' it's best to hire people who already exhibit them.
But determining an applicant's soft skills—such as personal accountability and a strong work ethic—is an inexact science.
To help sharpen your focus, here are five questions to ask during job interviews:
1. "A supervisor assigns you three tasks that you view as equally important. How do you decide which to do first?"
2. "A supervisor assigns a task that you've never done before and provides no instructions. What do you do?"
3. "You will receive evaluations on a regular basis. What are the three things for which you want to receive the highest ratings?"
4. "Describe the worst disagreement you ever had. How did you resolve it?"
5. "How will this job impact your home life?"
Hire the Best will help you assess:
- Which candidates are most compatible with your organization’s culture
- Why they really left past positions
- Their willingness to work beyond the basic job description
- Whether the work pace and reporting structure they prefer matches yours
- Their ability to accept constructive criticism
- And more!
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- Reject promotion at your own risk
- Like Macy's CEO, be your own mystery shopper