Because Twitter has become the world’s water cooler, we’re hanging out and seeing what leeters (leaders who tweet) are saying.
• AOL founder Steve Case: “Technology is changing your customer, and your customer will change your company.”
• At the airport in Austin, Texas, Zappos CEO Tony Hsieh (famous for customer service) saw a “TSA guy giving a genuine, specific compliment to each person after passing through the metal detector. Wow.”
• Fortune’s Stanley Bing: “What Would Machiavelli Do? He wouldn’t exactly seek the company of ass-kissers and bimbos, but he wouldn’t reject them out of hand, either.”
• Michael Jordan at the NBA Hall of Fame: “Limits, like fears, are often just an illusion.”
--Adapted from business and www.twitter.com.tweets,