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Combat tardiness with progressive discipline

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in Leaders & Managers,Performance Reviews

Q. Some of our assistants are good employees, but they’re constantly late. What can we do to get them to come to work on time? —A.A., Virginia

A. This is a textbook situation for progressive discipline. Draft a companywide attendance policy that includes a progressive discipline schedule such as this: oral warning, followed by a first written warning, a second written warning, an unpaid disciplinary suspension and ultimately termination. Consistency and evenhanded enforcement are critical to avoiding liability. Make sure all of your supervisors follow the policy.

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