It’s no picnic when you have to fire people for
Most of his bad calls were about people, Downing admits: “I knew I had to take people out of a position. I knew they weren’t going to change, and they weren’t going to do what had to be done. But it’s traumatic when you do that.”
- Specify what needs to change.
- Provide plenty of help.
- Mobilize the social network to support your judgment.
- Make the process open and fair.
- Act based strictly on results.
— Adapted from Judgment, Noel M. Tichy and Warren Bennis, Portfolio.